FAQ

Frequently asked questions

How long will you be on Maternity Leave for?


I will be on mat leave December 2020 - an unconfirmed date in 2021. However I won't be rushing back to work, I want to enjoy time with the newbie, daughter, partner and doggy! If you don't want to miss when I'll be back, sign up to my newsletter at the bottom of the page.




How long do commissions take?


They can take anywhere from a couple of weeks to a few months depending on the size, number and nature of commissions. Sometimes I have to remake work, if it's not up to my standards and this can delay things too. I tend not to work to deadlines and certainly not to tight ones. Things get a bit stressful and I don't want to let anyone down!




Some batches are so small! Can you make more please?


I'd love to make more, but I currently work just 2 days a week (not including all the admin tasks done in time snatched when I can). As I get faster at throwing, more adept at each step of the process perhaps I'll be able to make larger batches of stock. But I will never be a production thrower and I like to enjoy each and every item I make.




How long does it take for items to be posted?


I aim to get your orders to you within 5-10 days. However I can't control any delays by couriers or Royal Mail so this could be a little longer under some circumstances. If you have a date you need something by please contact me before purchasing and I will do my best :)




Can you ship worldwide?


I do ship world wide although costs have been all over the place because of Covid19. You can contact me either before or after purchasing an item to then get up to date shipping costs added. You will be responsible for any customs and export charges or complications. Shipping overseas will be at your own risk of breakage. Although I will package your items up as carefully as possible- while trying to keep size and weight to a minimum.




What's you set up?


It's just me, in my home studio. I work alot in my conservatory that I've pretty much taken over. This is where I throw the majority of work and where it dries. It is a lovely spot overlooking my garden and my happy place! I have also taken over our large shed which houses the kiln, glazes and where I do the more 'messy' work if you can believe there is anything more messing than slinging mud on a wheel!




How long does it take you to make things?


I am a small batch potter- so in short I take my time to hand make individual items with alot of love! Most of what I make is painstakingly decorated by hand using an etching technique called Sgraffito. It can take me several hours for one item to be sgraffito'd alone. Each item is fired twice, once to biqueware and the second for the wonderful transformation that is the glaze firing. On top of that, I spend vast amounts of time researching, studying and geeking out over glaze chemistry, throwing techniques, tools, firing schedules and product design and development. So one mug that takes me several hours to make, actually is a clumintation of a wonderously insane amount of time and effort behind the scenes. But I love it and wouldn't have it any other way.




Do you offer lessons?


Not yet, but never say never!




Can I collect from you?


Yes absolutely I love meeting my customers!